Skip to content

SUMMER SHIPPING SCHEDULE ACTIVE - SHIPPING MONDAY - WEDNESDAY DUE TO HEAT

WELCOME TO 804 ESCENTIALS LLC

❥ HANDCRAFTED ❥ CUSTOM CREATED FRAGRANCES THAT SPEAK TO THE HEART ❥

FAQ

Our Waxes are an in-house blend of

Paraffin - Soy - and or Coconut

We offer several different forms from a low mp, ez cutz, summer formulation which is a harder wax.

What warmer works best for your wax?

 Hot plate or tea light melters offer the strongest scent throw for my waxes, while others will work they simply do not get hot enough to push the fragrance throughout your home.

How long does your wax need to cure?
We recommend 2 weeks cure time. The longer it sits the stronger it will get!

Can I get a refund?
Unfortunately due to the nature of products we sell we don't offer refunds, returns or exchanges. Scent is subjective and not everyone will like every scent. Please see our blends & scent list  of what each scent smells like before placing your order.

Lost - Missing- Damaged Packages

At 804ESCENTIALSLLC, we understand the frustration and disappointment that comes with package theft. Unfortunately, porch pirates have become all too common in today's world. While we strive to provide excellent service and ensure the safe delivery of your orders, we want to remind you that once your package leaves our hands, we have zero control over its fate.

It's important to note that USPS does offer insurance on priority mail packages. However, it is rare for them to honor claims for items marked as delivered. As a result, we cannot be held responsible for stolen items once they have been marked as delivered.

If you encounter a situation where your order shows as lost in transit, we are more than happy to assist you in filing a claim. However, please understand that if a package is stolen from your home, we cannot reship it at our cost.

If theft is a common occurrence in your area, we strongly recommend taking additional precautions to protect your shipments. Here are some tips:

  1. Consider having your orders shipped to a post office box. This way, you can pick up your packages directly from the post office, reducing the risk of theft.
  2. Request that your package is held at your local post office. This allows you to personally collect your order from a secure location.
  3. Install security cameras or a video doorbell to deter potential thieves and capture any suspicious activity.
  4. Consider using a package delivery locker service if available in your area. These lockers provide a secure location for package drop-offs.

While we understand that these measures may be inconvenient, they can significantly reduce the risk of package theft. We want to ensure that your shopping experience with us is as smooth and worry-free as possible.

If you have any questions or concerns please don't hesitate to reach out to us. We are here to help and provide guidance to ensure the safe delivery of your orders.

 

FRAGRANCE DISCLAIMER

: 804 ESCENTIALS LLC (804) offers custom home  fragrance items through duplications, creations, or modifications created, manufactured and purchased from our supplier for use in finished products. Product names, brands, and other trademarks or trade names featured or referred to within 804 ESCENTIALS LLC are the property of their respective holders. These holders are not affiliated with 804 ESCENTIALS LLC, The use of these trademarks or trade names in no way indicates any relationship between 804 ESCENTIALS LLC and the holders and is used only for descriptive identification to convey the aroma being offered

Back to blog